Frequently Asked Questions
Everything you need to know about getting your best night's sleep.
How long does shipping take for my new mattress?
Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Do you offer a sleep trial period?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your Coolbeds mattress, you can return it for a full refund within this period.
What kind of warranty comes with Coolbeds products?
All our mattresses come with a comprehensive 10-year limited warranty that covers manufacturing defects and structural issues.
How is the mattress delivered to my home?
Our mattresses are compressed, vacuum-sealed, and shipped in a compact box for easy handling and setup in any room of your house.
Are your materials eco-friendly and safe?
Absolutely. All our foams are CertiPUR-US® certified, meaning they are made without ozone depleters, heavy metals, or formaldehyde.
Do you provide old mattress removal services?
We offer White Glove Delivery as an optional add-on at checkout, which includes professional setup and the removal of your old mattress.